Kamis, 28 Februari 2013

Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

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Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano



Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

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Este breve libro está dirigido principalmente a los pequeños empresarios. Y aunque no lo seas, encontrarás en él la puerta de entrada a una nueva manera de mirarte a ti mismo como conductor de tu equipo y de relacionarte con las personas que lo integran. Descubrirás que todo lo que habías aprendido sobre el liderazgo podría estar equivocado y que las verdaderas respuestas a las dificultades que enfrentas diariamente con tu personal son mucho más simples y eficaces de lo que suele creerse. De la mano de las neurociencias, comprenderás las limitaciones y posibilidades de tu cerebro (y el de quienes te acompañan) como herramienta para potenciar el desempeño. Y comprobarás que la mayoría de las nuevas destrezas que te propongo sólo deben ser recordadas porque están grabadas en tu memoria ancestral, aunque el desuso las haya ocultado a tu vista. Aprenderás por qué el ejemplo es tu principal herramienta de enseñanza como líder y de qué modo puedes domesticar a tu subconsciente para que contribuya con sus enormes poderes a que logres tus metas. Y conocerás las verdaderas virtudes de tu equipo como caja de resonancia de todas las habilidades individuales de sus integrantes, para producir una sinergia capaz de disparar tu productividad como nunca soñaste. Si alguna vez te preguntaste qué más podías hacer para mejorar el compromiso y la motivación de tu personal, así como los resultados operativos de tu empresa, debes leer este libro y después sacar tus propias conclusiones.

Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

  • Amazon Sales Rank: #3120953 in eBooks
  • Published on: 2015-09-22
  • Released on: 2015-09-22
  • Format: Kindle eBook
Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano


Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

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0 of 0 people found the following review helpful. Five Stars By LUIS CARRIZO Excellent work. It seems simple but it shows the complexity of organizations. A very promising approach.

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Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano
Introducción al bioliderazgo (Spanish Edition), by Jorge Carrizo Moyano

The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

Get the perks of reviewing practice for your lifestyle. Reserve The Battle Of Ezra Church And The Struggle For Atlanta (Civil War America), By Earl J. Hess notification will certainly constantly relate to the life. The reality, understanding, science, wellness, faith, entertainment, as well as much more could be found in written publications. Numerous writers offer their experience, science, study, and all things to share with you. Among them is through this The Battle Of Ezra Church And The Struggle For Atlanta (Civil War America), By Earl J. Hess This publication The Battle Of Ezra Church And The Struggle For Atlanta (Civil War America), By Earl J. Hess will certainly offer the required of notification and declaration of the life. Life will be completed if you recognize a lot more things with reading e-books.

The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess



The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

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Fought on July 28, 1864, the Battle of Ezra Church was a dramatic engagement during the Civil War's Atlanta Campaign. Confederate forces under John Bell Hood desperately fought to stop William T. Sherman's advancing armies as they tried to cut the last Confederate supply line into the city. Confederates under General Stephen D. Lee nearly overwhelmed the Union right flank, but Federals under General Oliver O. Howard decisively repelled every attack. After five hours of struggle, 5,000 Confederates lay dead and wounded, while only 632 Federals were lost. The result was another major step in Sherman's long effort to take Atlanta.Hess's compelling study is the first book-length account of the fighting at Ezra Church. Detailing Lee's tactical missteps and Howard's vigilant leadership, he challenges many common misconceptions about the battle. Richly narrated and drawn from an array of unpublished manuscripts and firsthand accounts, Hess's work sheds new light on the complexities and significance of this important engagement, both on and off the battlefield.

The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

  • Amazon Sales Rank: #503417 in Books
  • Brand: Hess, Earl J.
  • Published on: 2015-05-18
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.55" h x 1.01" w x 6.28" l, .0 pounds
  • Binding: Hardcover
  • 288 pages
The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

Review A detailed and fascinating analytical narrative. . . . A model of well-written Civil War History.--Library JournalLays out an engaging narrative and cross-examines misconceptions.... A welcome addition to Atlanta Campaign scholarship.--America's Civil WarBrilliantly written . . . [a] ground breaking contribution to the campaign's assemblage of canonical works from Earl Hess."--Civil War Books and Authors

Review Exploring a pivotal but often overlooked battle in the Civil War, The Battle of Ezra Church is the first book-length examination of the battle of Ezra Church. Well written and well researched, this book offers invaluable descriptions of troop movements and battle actions, as well as keen analysis of strategy and how individual battles fit into the larger context of the Atlanta Campaign. In his account of this bloody conflict, Earl Hess reminds us that he is one of the finest Civil War historians writing today.--Keith S. Bohannon, University of West GeorgiaThis excellent study builds on Earl Hess's earlier work on Sherman's Atlanta campaign, providing a gripping treatment of the last in a series of bloody engagements near the city in July 1864. The narrative reflects the author's sure grasp of sources, keen eye for biographical detail, and ability to evoke the drama and complexity of major military events. Anyone interested in the campaign that brought a sea change in both Union and Confederate national morale in 1864 will read this book with profit.--Gary W. Gallagher, author of The Union War

About the Author Earl J. Hess is Stewart W. McClelland Chair of history at Lincoln Memorial University and is the author of many books on the Civil War, including "Kennesaw Mountain" and "The Civil War in the West."


The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

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10 of 10 people found the following review helpful. A real look at what the war was like By James W. Durney The Confederate Army of Tennessee has a history of fights between officers and with Richmond that almost eclipse their fighting the North.An important part of this story takes place around Atlanta as Hood tries to stop Sherman from occupying the city.The battles to control Atlanta are often seen as one continuous process not as individual events resulting in “fly over” history.Ezra Church a major event is this saga, needs, deserves and benefits from this excellent book.Earl J. Hess is one of my favorite authors, combining excellent writing skills with in-depth knowledge and insightful comments.His willingness to write on less popular topics makes real contributions to the knowledge available to us.All of this is on display in this book giving the reader an informative and enjoyable experience.The book opens with a look at both armies and the military situation.A look at the commanders emphasizes the similarities between S.D. Lee and O.O. Howard.Both have questions about their abilities, both are new to the command and both are outsiders to the officers and men they command.Additionally, Hood and Lee are under pressure from Richmond to fight.The author makes an intelligent and interesting suggestion as to why Jefferson Davis elevated Hood and Lee over other Army of Tennessee officers.The battle history is by brigade/division attack by attack which works well, give the isolated efforts by the Confederates.This is closely contrasted by the cooperative defensive efforts and hands-on attitude of Howard and Logan.Battles are fought by men and the author never lets us forget that as he carefully balances battle history with personal stories.After the battle, wounded have to be cared for, dead have to be buried and reports written.The author fully covers this giving the reader a real look at what the war was like.The maps are basic but sufficient, illustrations and photographs complement the text.The book has endnotes, a full index and bibliography.This is a UNC publication meaning a physically handsome book that is a pleasure to hold, one that reflects well on the giver and makes the receiver extra happy.

6 of 6 people found the following review helpful. A Review of the Audiobook By DWD's Reviews Published in May of 2015 by Blackstone AudioRead by Joe BarrettDuration: 8 hours, 29 minutesUnabridgedDuring the Atlanta campaign in the Summer of 1864 Confederate President Jefferson Davis changed the nature of the campaign with the simple stroke of a pen.Up to that point, Union General William Tecumseh Sherman was slowly forcing his way southward towards Atlanta by way of a series of flanking maneuvers. His opponent, Confederate General Joseph E. Johnston, was slowly retreating, hoping to find an opening for a fatal strike against his opponent. Unfortunately for him, Sherman's mistakes were too small to be exploited and eventually Johnston found himself backed up against Atlanta itself.At this point, President Davis intervened and removed Johnston on July 17, replacing him with John Bell Hood. While Johnston was cautious, Hood was by nature an aggressive general. Also, given the circumstances of Johnston's removal, Hood knew that his president expected offensive action to drive the Union army away from Atlanta.So, Hood complied. On July 20, 22 and 28 there were attacks to stop the Union advance. All of them were costly to the Confederate army since they were running low on everything, including soldiers.The Battle of Ezra Church started out as yet another flanking maneuver by the Union army under newly promoted General O.O. Howard. The goal was to reach the railroad line and further cut off Atlanta. Hood knew that the Union army would try for this railroad line and he sent men out stop them. Interestingly, they were also under the command of a new general, Stephen D. Lee.One of the more interesting story lines of the book is how these two experienced armies dealt with the transplanted officers brought in to lead them (Howard easily gets the nod here). But, there is more than that. It is also a story of Hood vs. Sherman and Hood's style vs. Johnston's style.The actual details of the battle are well-researched but not presented in a a particularly interesting manner. I think that is mostly due to the nature of the battle. General Stephen Lee sent his men in successive waves. The story of the battle is repetitive as the Confederates make a foolhardy charge against hastily assembled union defenses, retreat and gather themselves up and charge again. Meanwhile, the Union forces are reinforced just in time and make another defensive stand.This is not to say that were are interesting tales inside of the larger tale, but this was an audiobook and the repetitive nature of the battle made me wonder more than once if I was re-listening to part of the story.Who won? Well, that is actually a matter of some debate. The Union objective (the railroad) was not reached so the Confederates can claim that as a victory. But, the cost in men was so high, perhaps as many as 5 Confederates killed for every 1 Union soldier, that the Union can claim that as a victory. Also, the nature of the battle is odd - the Union soldiers were technically on offense but they hid behind hastily constructed defensive positions while the Confederates, who were technically on defense, charged those positions repeatedly and eventually withdrew.The last three chapters of the book were quite excellent. They dealt with the immediate aftermath of the battle and how they dealt with all of the wounded and the dead. It also included some of the internal bickering in Hood's army as Lee tried to deflect blame to everyone else and still claim a victory. In the Union army, Howard was accepted as a tried and true leader by most of his army even though he was forced to fight on his second day as its general. The last chapter dealt with the last few days of the campaign for Atlanta.Joe Barrett read this audiobook. I have heard him read other audiobooks and I am not usually very fond of his "folksy" voice. But, his unique style worked well with the extensive quotes from letters and reports read throughout this audiobook.I rate this audiobook 4 stars out of 5.Note: I was sent a copy of this audiobook by the publisher through Audiobook Jukebox's Solid Gold Reviewer Program.

1 of 1 people found the following review helpful. Good Study of the 3rd Major Battle for Atlanta By KJAG SYNOPSISThe book details the 3rd of four major battles for Atlanta, this one on 28 July 1864 just to the west of Atlanta that pitted two of Hood’s three infantry corps (Stephen Lee’s and Stewart’s) against O. Howard’s smaller Army of the Tennessee, which had held off Hood’s surprise attack six days earlier east of Atlanta.While Howard’s forces were in the process of moving south to cut off the last of Hood’s remaining railroads, Hood moved Lee’s Corps into a blocking position along the east-west Lick Skillet Road with the anticipation of moving Stewart’s Corp along the road the following day to flank the Federal forces and deliver a devastating blow while it was separated from Sherman’s other two Armies. Contrary to Hood’s orders to act as a blocking force and secure the roadway, Lee—who had just arrived the previous day to Atlanta to take over Polk’s old Corps—decided to go on the offensive instead, and sent his brigades forward in piecemeal fashion.Howard, who had been directed by Sherman to face his army east toward the Atlanta defenses while bivouacking overnight, guarded against a potential attack on his right flank and refused his line facing south with Logan’s XV Corp, who built rudimentary breastworks along a ridge, with pickets and skirmishers posted to its front. Instead of a surprise attack on Howard’s Army caught out in the open, Lee found Union troops ready and waiting for them the following morning behind an effective defensive line.Lee, sensing defeat after wearing out his corps in repeated and uncoordinated brigade-level attacks along Logan’s front, and hoping to salvage his reputation, convinced Stewart (whose corps was arriving on the field that afternoon) that Howard’s Army was ready to break and needed his troops to secure the victory. Stewart then sent in his brigades in similar piecemeal fashion as they arrived on the field. While Logan’s troops were beginning to fatigue and experience weapon overheating and fouling issues, Howard brought up fresh regiments from his other two Corp, and Stewart’s attacks were also repulsed with heavy losses.That night, the Confederate troops moved back to Atlanta’s established defensive works, extending the defensive line southward to stay between the railroad and Sherman’s forces, leaving hundreds of their dead and wounded on the field in front of Logan’s line. Confederate casualties totaled at least 3,000, with Federal casualties totaling 642. Stewart and one of his division commanders (Loring) were wounded, joining many other Confederate officers including multiple brigade and regimental commanders who were killed or wounded. Ironically, because of heavy Confederate casualties—which Hood considered as a measure of a successful engagement—and because the railway remained out of Union hands for the time being, Hood defended Lee’s initiative. Incredibly, in his memoirs, Hood blames Johnston for this loss and all his losses around Atlanta, stating that the troops had become too timid from fighting behind breastworks earlier in the campaign. If they were too timid, then why such high casualties near, at, and behind Union defensive lines?The author does a very good job following up the battle with details on the carnage of the battlefield, burials, and the suffering and care of the wounded, as well as an analysis of the casualties and the impact the battle had on both armies and the campaign, why the battle was won or lost, and the futile efforts to preserve the battlefield.The book includes an Order of Battle (OOB) listing commanders down to the regimental level, with notations indicating who was killed or wounded.READABILITY AND STORYTELLINGThis book is relatively easy to read and comprehend, and flows rather well chronologically. The grammar, word choice, organization, and editing is good. The book is relatively free of typos, misspellings, missing words, etc.The author does a good job of providing an overview of the current political situation on both sides, the Atlanta campaign, and the lead up to the battle. He also provides what I felt to be even-handed descriptions of the leaders’ personalities and decision-making. I would have liked more on the actual communications between officers, and their activities and demeanor during the battle, that I have read in other battle studies. I detected no bias regarding leaders or sides. Hero worshipers may disagree. The author identifies mistakes and unflattering behavior on both sides, as well as instances of heroism and outstanding leadership where it is due.The battle narrative is adequate but not the most engaging. I would not consider it to be the most lively or engrossing material compared to some other battle studies I’ve read, although first person observations by participants do give readers a sense of the horror, chaos, futility, courage, and carnage of the battle. The narrative reads more like “this is what happened” vs. “you are there experiencing the battle,” which some authors are very good at (as long as the drama and dynamics of battle are based on credible source material, and not manufactured or based on sources that are often not credible, e.g., period newspaper articles).ILLUSTRATIONSMaps of unit (brigade and regiment) movements and alignments facing off are rudimentary but adequate. The black and white maps are relatively easy to understand, appropriately titled, but do not show vegetation, open areas, or elevated features other than a crudely outlined ridge depicting the Federal defensive line, and do not include the time or period of day. Major roads, waterways, railways, and key features, e.g., buildings are included. A map of the area of operations is also included.Photographs are limited to portraits of key leaders. There are a handful of period drawings of the battle and of federal troops near or on their defensive line.HARDBACK BOOK QUALITYThe hardback book is of average size, with a fairly good quality dust cover. The binding is good and page quality OK. The text is dark, clean, and easy to read, although the font is relatively small.CONCLUSIONS AND AFTERTHOUGHTSThis is a good book overall, and I recommend it. It is particularly significant given the absence of books dedicated to this particular battle, although a number of “campaign” books provide summarized descriptions.

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The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess
The Battle of Ezra Church and the Struggle for Atlanta (Civil War America), by Earl J. Hess

Rabu, 27 Februari 2013

Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition,

Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

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Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero



Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

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The second edition of Project Sponsorshipwhich includes an Appendix with new case studies, expanded assessment tools, and templatesshows how project sponsors and project managers can develop the skills they need to manage successful projects. Randall L. Englund and Alfonso Buceroexperts in the field of project managementhave written the definitive guide for educating all stakeholders on the nature of project sponsorship. They describe in detail the responsibilities of the project sponsor, from communications and liaison, selection and training, problem solving, mentoring, and feedback, to the review of project execution. The project sponsor and manager learn how to negotiate effectively with each other and the project team to achieve their commitments.

Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

  • Amazon Sales Rank: #1302732 in Books
  • Published on: 2015-10-15
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.80" h x .80" w x 6.00" l, .0 pounds
  • Binding: Paperback
  • 291 pages
Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

Review "Project Sponsorship addresses vital ingredients that resonate with my recipe for project success—identifying the right people to sponsor projects, taking care of them, describing how to create an environment that leads to excellence in project sponsorship, and providing sponsors and project managers with guidance and good directions." —Rick Belluzzo, chairman of the board and CEO of Quantum Corporation

"If enterprise strategy becomes reality by means of projects, then everyone involved—especially senior managers—should understand and apply the wisdom Englund and Bucero present in this valuable development guide to the operational advantage of proactive project sponsorship." —David O. Block, PMP, senior project manager, Agilent Technologies, Inc.

"Having worked with thousands of project managers throughout Australia over the past two decades, I know that Project Sponsorship will be an invaluable tool for every project manager. This book is full of practical solutions that can be applied—anywhere in the world." —John Abbott, director, ATS, Sydney, Australia

From the Inside Flap The success or failure of any project often hinges on how well the project sponsor—the person who funds the project and ensures that desired benefits are achieved—relates to the project, the project manager, and other stakeholders. However, executives who are assigned as project sponsors often have little if any experience understanding their roles and responsibilities during the project life cycle. Problems in communication and execution¿are inevitable as long as senior managers and project managers do not understand the mechanics of their relationship.

Project Sponsorship—which includes case studies, checklists, and action plans—shows how project sponsors and project managers can develop the skills they need to manage successful projects. Randall L. Englund and Alfonso Bucero—experts in the field of project management—have written the definitive guide for educating all stakeholders in the nature of project sponsorship. They describe in detail the responsibilities of the project sponsor, from communications and liaison, selection and training, problem solving, mentoring, and feedback, to the review of project execution. The project sponsor and manager learn how to negotiate effectively with each other and the project team to achieve their commitments.

This book offers a key resource for expanding best practices in project sponsorship across organizations. Project Sponsorship helps project sponsors establish directions for the future, communicate through vision, create aligned high-performance teams, and focus on planning—all of which will lead an organization to success. This book illuminates the stairway to achieving excellence in project sponsorship.

From the Back Cover Praise for Project Sponsorship

"Project Sponsorship addresses vital ingredients that resonate with my recipe for project success—identifying the right people to sponsor projects, taking care of them, describing how to create an environment that leads to excellence in project sponsorship, and providing sponsors and project managers with guidance and good directions." —Rick Belluzzo, chairman of the board and CEO of Quantum Corporation

"If enterprise strategy becomes reality by means of projects, then everyone involved—especially senior managers—should understand and apply the wisdom Englund and Bucero present in this valuable development guide to the operational advantage of proactive project sponsorship." —David O. Block, PMP, senior project manager, Agilent Technologies, Inc.

"Having worked with thousands of project managers throughout Australia over the past two decades, I know that Project Sponsorship will be an invaluable tool for every project manager. This book is full of practical solutions that can be applied—anywhere in the world." —John Abbott, director, ATS, Sydney, Australia


Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

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1 of 1 people found the following review helpful. Highly recommendable tool By Miguel-Angel Alvarez Perez I have read the second edition of this magnificent book, although I new already about its first edition in 2006.Sponsorship is something basic to deliver good projects. All Project Managers know that it is very difficult (almost imposible) to achieve success in a project without the support of its sponsors at high level, but there is a way to perform with them and this book clearly helps to improve in that sense. A necessary base to work in every organization is that its upper managers understand and support the project and its progress.This edition improves the first one including many new examples, tools and worksheets about how to implement sponsors support.I highly recommend reading and working with this book as a fundamental help to every project manager who wants to improve its project results.

1 of 1 people found the following review helpful. Excellent book regarding Project Sponsorship!!! By Amazon Customer As a student of Project Management I highly recommend adding this book to your collection. By reading this book I learnt that a project sponsor is a much needed guide who promotes healthy environment for a project to be successfully completed. The book has ten chapters, each seen as a step towards excellence. Each step has different vantage over how a project work needs good sponsor’s support and guidance. Case studies, surveys, mind maps and tools and techniques for each phase of “achieving management commitment for project success”. I also would use all the surveys included in the book such as risk assessment survey, feedback action plan and feedback questionnaire.

1 of 1 people found the following review helpful. Valuable and Important Read especially for Sponsors By SeanC Project Sponsorship explores in depth the sponsorship role and responsibilities. I wish some of my former bosses would read it. If every sponsor would know and feel comfortable with their organizational and management cultures with a view into their projects and priorities many hardships endured on projects would be avoided.The assessments contained to evaluate culture in regards to sponsorship were extremely valuable. They identified trouble areas of my current project accurately as lack of commitment, cultural mismatch and transition planning. The sponsor was categorized as a risk in understanding the need and not effectively understanding the organizational change necessary to support the project.Overall for me the book's message to develop sponsors that can be responsible for another person, group and/or project without taking responsibility for the person's personal objectives was profoundly communicated. An example of some of the excellent advice within this book is using Project Portfolio Management focus in order to not over complicate engineers with process and procedures. After reading this book it was clear that the sponsor does play a major role in optimizing outcome.

See all 13 customer reviews... Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero


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Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero
Project Sponsorship: Achieving Management Commitment for Project Success, Second Edition, by Randall L Englund, Alfonso Bucero

Senin, 18 Februari 2013

Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals,

Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

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Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla



Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

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Master these top-performing sales skills to dominate the marketplace

Critical Selling is a dynamic and powerful guide for transforming your sales approach and outperforming your competition. This book is based on Janek Performance Group's, an award winning sales performance company, most popular sales training program, Critical Selling®. Let authors Justin Zappulla and Nick Kane, Managing Partners at Janek, lead you through their flagship sales training methodology to provide you with the strategies, skills and best practices you need to accelerate the sales process and close more deals. From the initial contact to closing the deal, this book details the winning strategies and skills that have supercharged the sales force of program alumni like OptumHealth, Santander Bank, Daimler Trucks, California Casualty,  and many more. Concrete, actionable steps show you how to plan a productive sales call, identify customer needs, differentiate yourself from the competition, and wrap up the sale. You'll also learn proven techniques for building rapport, overcoming objections, dealing with price pressures, and handling the million little things that can derail an otherwise positive sales interaction.

Sales are the lifeblood of your company. Are they meeting your expectations? What if you could exceed projected sales figures and blow your competition out of the water? This book provides the research-based framework to ignite your sales team and excite your customer base, for sustainable success in today's market. Let Critical Selling® show you how to:

  • Connect with customers on a deeper level to build trust
  • Present a persuasive and value-based solution tailored to your customer’s needs
  • Handle pricing pressure, doubt, and objections with confidence
  • Utilize proven methodologies that help you close the sale

Sales is about so much more than exchanging goods or services for cash. It's about relationships, it's about outperforming the competition, it's about demonstrating real value, and it's about understanding and solving people's problems. Critical Selling shows you how to bring it all together, using proven techniques based on real sales performance research.

Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

  • Amazon Sales Rank: #1203281 in eBooks
  • Published on: 2015-09-28
  • Released on: 2015-09-28
  • Format: Kindle eBook
Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

From the Inside Flap

Sales isn't about gimmicks, gadgets, or the next silver bullet. Research shows us that a successful sale comes down to a few critical moments during the sales process between the customer and the sales professional. Critical Selling presents an actionable system for sales professionals in every industry who want to improve their approach to identify and capitalize on these critical moments, shorten the sales cycle, and close more deals.

For the first time, the award-winning sales training program from Janek Performance Group is available in a convenient guide for the self-motivated professional. This system is the result of a decade of ongoing research into how customers make their decisions and why top-performing sales professionals win more sales. A cover-to-cover training program, the turnkey performance booster shared in Critical Selling brings you up close to the strategies, skills, and best practices of top-performing sales professionals.

Trusted by some of the most recognized brands in the world, this wildly successful sales approach provides step-by-step insight into how to successfully sell to today's more-informed buyers, by looking at how to:

  • Strategically plan for each sales call and differentiate from the competition
  • Always know the right thing to say to quickly begin the rapport-building process
  • Discover known and unknown customer needs to build trust and fast-track a sale
  • Build the confidence customers need to make purchasing decisions

By fine-tuning your sales approach with Critical Selling, you can achieve more impressive sales results and bring more value to your customers—time and again.

Whether you're seeking to improve your own sales performance or to turn around an entire sales department, this real-world guide has all the answers to the challenges you will face. Convenient checklists and real-world examples make it easy to work the concepts covered into your everyday routine to become the top seller everyone else chases—just ask the thousands of alumni already leading the pack.

Become the insightful educator, trusted advisor, and professional salesperson today's sophisticated buyers are looking for by discovering the secrets of Critical Selling.

From the Back Cover

What it takes to be a top seller

Transform your sales approach with Critical Selling, the dynamic and powerful guide to accelerate the sales process and close more deals. From Janek Performance Group, the award-winning sales training and consulting firm, this research-based selling system shows you how top performers differentiate from the competition, develop stronger, longer-lasting relationships with their customers, and ultimately win more business. Salespeople in every industry, B2B and B2C, can think, act, and communicate in a customer-focused way throughout the selling cycle to:

  • Accelerate the sales process by quickly discovering what is most important to the customer
  • Stand out from the competition by adding value and insight to the sales discussion
  • Close more deals by creating meaningful connections and trust with customers
  • Present a persuasive and value-based solution tailored to the customer's unique needs
  • Reduce and overcome challenging customer objections and pushback

Praise for critical selling

"After diligently researching the top-performing salespeople and studying their sales behaviors in a rapidly changing environment, the authors have created a state-of-the-art blueprint that leads to greater sales success. The book recognizes that buying has changed in fundamental ways and salespeople that adapt faster will own the future." —Gerhard Gschwandtner, Founder and CEO, Selling Power

"After implementing the authors' Critical Selling model within our sales organization, the results were profound! Within a short period of time, we had created a new sales culture, leading to an enhanced customer experience, increased employee satisfaction, and millions of dollars in additional sales. I highly recommend this book!" —Jeffrey Krueger, Director, Consumer Lending Operations, Discover Financial Services

"If you want to take your sales performance to the next level, this is the book for you! Critical Selling is packed with research-based tips from top performers and real-life strategies that work." —Lisa Pearne, Vice President Sales, California Casualty

"Anyone who thinks modern selling still involves a twentieth-century 'sales cycle' needs to learn the lessons of this book, particularly Chapter 6. It's a 'buyer's journey' today, and the spoils of modern business warfare accrue fastest to sales leaders willing to adapt to the tidal shifts in power, data, and influence that now dictate how we have to sell." —Peter Ostrow, VP, Sales Effectiveness Research, Aberdeen Group

About the Author

NICK KANE is a managing partner of Janek Performance Group and co-creator of the Critical Selling® methodology. A recognized thought leader and sales performance expert, he guides numerous organizations in improving their sales effectiveness.

JUSTIN ZAPPULLA is a managing partner of Janek Performance Group and co-creator of the Critical Selling® methodology. In addition to successfully working with hundreds of well-known brands to develop and implement strategic sales performance solutions, he has trained and coached more than 15,000 sales and sales management professionals worldwide.


Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

Where to Download Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

Most helpful customer reviews

2 of 2 people found the following review helpful. but by following the skills and best practices the two authors detail throughout the book By Amazon Customer Sales isn’t rocket science, but by following the skills and best practices the two authors detail throughout the book, everybody can succeed in sales. For someone like me, who has been in sales for quite some time, the biggest challenge is that you become complacent in your role and assume you’ve heard it all from your customer. Kane and Zappulla make a good counter argument of how important it is to put your assumptions aside and listen to the customer and in the process become more aware of their needs.I think Critical Selling would help some sales reps and managers rethink their approach to making a sale. Highly recommended.

0 of 0 people found the following review helpful. Great book for anyone in sales By Amazon Customer It arrived in less than two days (thanks, Amazon!) and has been a great read, especially for someone with little to no experience who is just starting out in sales. Tons of info and I love the chapter summaries, making it a great resource.

0 of 0 people found the following review helpful. Five Stars By Amazon Customer this book is great. I definitely recommend it!!!!!!!

See all 3 customer reviews... Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla


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Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla
Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals, by Nick Kane, Justin Zappulla

Jumat, 15 Februari 2013

Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

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Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady



Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

Best Ebook PDF Online Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

Halloween is approaching, and Zydeco Cakes co-owners Rita Lucero and her former mother-in-law, Miss Frankie, have scored a fantastic catering opportunity. Then Miss Frankie’s neighbor, Bernice, barrels into her kitchen toting a Bible and a gun and swears she just saw the ghost of her moonshiner uncle who disappeared in the swamp fifteen years ago. And when her cousin goes missing in the same swamp, Bernice convinces Rita and Miss Frankie to help.

Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

  • Amazon Sales Rank: #6950703 in Books
  • Published on: 2015-05-20
  • Format: Large Print
  • Original language: English
  • Number of items: 1
  • Dimensions: .90" h x 5.40" w x 8.40" l, .0 pounds
  • Binding: Paperback
  • 411 pages
Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

Review “Brady’s writing is smooth as fondant, rich as buttercream.”—Sheila Connolly, New York Times bestselling authorPraise for the Piece of Cake Mysteries “[A] lighthearted mystery featuring over-the-top characters and fun dialogue.”—Kings River Life Magazine “A delectable mystery.”—Cozy Mystery Book Reviews 

About the Author Jacklyn Brady is the author of the National Bestselling Piece of Cake Mysteries, set in New Orleans: A Sheetcake Named Desire, Cake on a Hot Tin Roof, Arsenic and Old Cake, and The Cakes of Wrath.

Excerpt. © Reprinted by permission. All rights reserved.

One

“You need to tell her,” the voice inside my head whispered. It’s an annoying voice, so despite the fact that my aunt had raised me to listen when my conscience voiced an opinion, I did my best to ignore it. It isn’t always right, and besides, I was pretty sure Aunt Yolanda hadn’t counted on me having to deliver bad news to Frances Mae Renier when she gave me that advice.

Frances Mae, known by most as Miss Frankie, is my mother-in-law (which explains why Aunt Yolanda didn’t know about her when I was a kid). She’s also my business partner. Together we run Zydeco Cakes, a high-end bakery near New Orleans’s Garden District. Actually, I do much of the running. Miss Frankie is my mostly silent partner who does behind-the-scenes stuff like writing checks and nudging high-profile clients our way.

My name is Rita Lucero, and I want to say up front that, despite my hesitation to come clean with Miss Frankie, I am not a coward. I am a trained pastry chef who moved from Albuquerque to New Orleans just like that last summer when Miss Frankie offered me the chance to take over the day-to-day operations at Zydeco after the death of her son, Philippe, my almost-ex-husband. I’d had to stand up to Uncle Nestor to do it, too. Believe me, that took courage.

My complicated relationship with Miss Frankie is why I was parking the Mercedes I’d inherited from Philippe’s estate in her driveway on a Friday night. I should have been joining the rest of Zydeco’s staff for a birthday party at the Dizzy Duke, our favorite after-hours hangout. But Miss Frankie had summoned me, so here I was. I didn’t know what she wanted, but that wasn’t unusual. Still, I was feeling a little resentful as I climbed the front steps and rang her doorbell.

A stiff wind tossed the branches of the massive trees that lined the street. Their shadows did a macabre dance suitable for the Halloween season on Miss Frankie’s sweeping front lawn, and I smiled as I watched them shift and bend.

Halloween is one of my favorite holidays. Not because I’m overly fond of ghosts and goblins, but because I have sweet memories of trick-or-treating with my parents when I was young. They died in a car accident the year I turned twelve. I’ve lost too many memories of them over the years so I cling to the ones I’ve managed to keep. Losing them flipped my world upside down for a while, so I knew how much losing her only child had rocked Miss Frankie’s. I do my best to be gentle with her, which is why I was hesitating over telling her that I’d be going to Albuquerque for Christmas. We’d limped through the holidays last year, mostly ignoring the festivities and staying home rather than joining others. She tries hard not to be clingy where I’m concerned, and some days she succeeds. Others, she hangs on to me like a good-quality plastic wrap.

Miss Frankie was well aware that I had missed home since I’d moved to New Orleans. She knew that, with the exception of one brief visit from Aunt Yolanda and Uncle Nestor, I hadn’t seen my family in over a year. I’d left my familiar Hispanic culture behind and stepped into the very different world of New Orleans, and sometimes homesickness hit hard. Surely Miss Frankie would understand why I wanted to go back for Christmas. At least she’d try to.

I heard footsteps on the other side of the door, and an instant later it flew open. Miss Frankie greeted me with a warm hug and a glimmer of excitement in her golden brown eyes. In spite of the late hour, she looked ready to begin her day. Her auburn hair was teased and sprayed, a whiff of Shalimar noticeable as she wrapped her arms around me. She wore a pair of wide-legged pants and a loose-fitting tunic made of silky rust-colored fabric. A pair of off-white sandals revealed toenails painted a deep pumpkin color to match her fingernails.

“Thanks for coming, sugar. Let’s talk in the kitchen. I’ve got everything in there.”

I wondered what “everything” was, but I knew there was only one way to find out. After closing the door behind me, I followed her to the back of the house. “I can’t stay long,” I warned as we walked. “I’m meeting the rest of the staff at the Duke in half an hour to celebrate Dwight’s birthday.”

Dwight is one of Zydeco’s best cake artists and an old friend from pastry school. He’d come to New Orleans to work for Philippe, but he’d been supportive of me since Philippe died and I took over at Zydeco. I wanted to show him that I could be a good friend, too.

I was even looking forward to the party, which I considered progress since I’m not much of a partier. When Philippe and I were married, I was much more likely to be found balancing the books while he entertained our friends. Since stepping into his shoes at Zydeco, I’d been making an effort to loosen up.

Miss Frankie glanced back at me. “Is that tonight? I guess I plumb forgot about it. But don’t worry. This won’t take but a minute.” She stopped just inside the kitchen and motioned me toward the table, which was piled with magazines, recipe books, newspaper clippings, and a large three-ring binder—the kind she used whenever she coordinated a social event. It’s her favorite thing to do.

“It looks like you’ve been busy,” I said. “Are you planning a party?”

She grinned and headed for the coffeemaker. “Not exactly.” She turned back to me and linked her hands together over her chest. “Oh, sugar, isn’t it exciting? I decided to take Pearl Lee’s advice.”

I knew right then that we were in for trouble. Pearl Lee Gates is Miss Frankie’s cousin, five foot nothing of “Let’s see how much I can get away with.” She’s a few years younger than Miss Frankie, which puts her somewhere in her late fifties or early sixties, I think. Talking to her is dangerous enough. Taking her advice could be a disaster. You’d think Miss Frankie would know that by now.

“What advice is that?” I asked. I thought I sounded remarkably calm, considering.

“Well, about Christmas, of course. It’s only two months away.”

Uh-oh. I got a squidgy feeling in my stomach, and my conscience gave me a sharp poke. This was the perfect time to tell Miss Frankie about my plans. And I probably would have if she hadn’t kept talking.

“I was thinking about giving it a miss again this year. The thought of sitting around while people talk about Philippe—and you know they will—is just too much. It’s barely been more than a year since he died and people think I should be through grieving. But we both know it doesn’t ever really end.”

We’d just stepped onto uneven ground so I thought about my response before I spoke. I didn’t have any experience with losing a child, but I did know how easy it was to get stuck in the moment of a loved one’s death. I didn’t want that for Miss Frankie, and I knew Philippe wouldn’t have wanted it either. “It doesn’t end,” I agreed cautiously, “but it does change with time. I still miss my parents, but the thought of them doesn’t hurt like it used to.”

My conscience flicked me again, but Miss Frankie was staring at me with eyes that were too bright and a smile that looked too brittle. She tried so hard to cope with the death of her only child but I could tell that she was on the edge of tears, so I swallowed my news and smiled instead. “So does this mean you’re going to join your family this year?” I said. “I think that’s wonderful.”

“It’s better than that,” she said, waving me toward a chair. “We’re hosting this year.”

I think I gasped. I was all for Miss Frankie taking a step forward this year, but hosting? What was she thinking?

“You’re doing what?” I squeaked.

“Hosting the family. They’ll all come here this year.”

If Pearl Lee had been in the room, I might have throttled her right then and there. In Miss Frankie–speak, family meant a dozen cousins from the Dumond family line along with their spouses and any children or grandchildren who had no other plans. Throw in a couple of ancient aunts and uncles and a Renier relative or two at loose ends, and she could be looking at fifty mouths or more to feed.

“That’s a huge job,” I pointed out in case she’d failed to do the math. “Are you sure that’s what you want?”

“Well, of course, it’s far too big a job to do alone. That’s why I’m counting on your help. I’ll admit that when Pearl Lee first suggested it, I thought it would be too, too much, but then she pointed out that by inviting everyone here, we’ll be able to set the tone for the holiday week and maintain some kind of control over the events. It’s my turn anyway, so I really should just jump in and do it.”

“But I—” I sank into the closest chair and tried not to sound angry. That wasn’t easy. Miss Frankie has a habit of volunteering me for things without talking to me first. It’s one of the few downsides of our relationship. “I’m sure everyone would understand if you wanted to wait another year.”

“But I don’t want to wait. That’s the point.”

I knew that Pearl Lee was responsible for Miss Frankie’s attitude, and that irritated me big-time. Pearl Lee has her fair share of problems, but Miss Frankie is fiercely loyal. I’d learned not to bad-mouth her cousin in front of her, so again I went with a careful answer. “Pearl Lee might have a point,” I said with caution. “But wouldn’t you rather put your heads together and do this with her?”

Miss Frankie waved a dismissive hand. “Pearl Lee is useless when it comes to things like this. I need your head, sugar. I’ve been thinking that if you make some amazing cake for the family, they’ll see that the bakery is in good hands and we’ll be able to focus on the future instead of the past.”

“Yes, but—” Hearing her talk about moving on was a good sign, even if her chosen method for doing it was questionable. I took another deep breath to steady my nerves. “You can’t keep making commitments for me without talking to me first. What if I had other plans?” Okay, so it wasn’t the direct approach, but it was the best I could do with the threat of my mother-in-law’s tears so close to the surface. When it comes to Miss Frankie, it’s more effective to steal a few bases at a time than to try for a home run right off.

Her expression fell, but she looked concerned for only a moment. “Have you made plans? Gracious! I never even thought. Well, that’s no problem. You’ll just invite whoever it is to join us here. After all, the more the merrier. Is it one of your young men?”

By that, she meant Liam Sullivan, a detective with the New Orleans PD’s Homicide Division, and Gabriel Broussard, part-owner of the Dizzy Duke. I’d been seeing both of them over the past year—all open and aboveboard—but neither relationship had progressed to the “spend holidays together” stage.

I screwed up my courage, ready to tell Miss Frankie about Albuquerque, but she didn’t wait for an answer. She waved a hand at the mess on the table. “We can work all of that out later. That isn’t what I wanted to talk to you about anyway. I have the most wonderful news for Zydeco, and I simply couldn’t wait to tell you. How would you feel about making a cake for the Crescent City Vintage Clothing Society Belle Lune Ball?”

Every thought inside my head froze and my heart began to thump. The Crescent City Vintage Clothing Society was one of the most prestigious groups in New Orleans. The Belle Lune Ball, held each January, was a premiere social event. The moneyed set shelled out staggering amounts of cash for tickets every year, and the silent auction brought in a whopping total that was used to help disadvantaged women around the world.

“Are you kidding me?” I asked. “We actually have a shot?”

Miss Frankie smiled slyly. “You like the idea?”

“Um . . . yeah! It’s only one of the biggest events in the whole city. Do you know what a coup like that would do for our reputation?”

“I have a good idea. That’s why, when I heard that the society had an opening, I invited Evangeline Delahunt to lunch. She’s eager to find someone quickly. For an event that size, time is running out. I saw an opportunity to get your work in front of the right people and I took it.”

Uuurch! My excitement ground to a screeching halt. “Wait a minute. You’re not talking about this year’s ball? The one just three months away . . . are you? With the holidays and everything, it’s going to be tough to come up with a design, coordinate everything, and put together the kind of cake they’d want.”

“Well . . . it’s a little more than just the cake, sugar. Actually, she needs a caterer for the entire event.” Miss Frankie flicked her wrist as if catering dinner for a few hundred people would add barely any extra work. “Don’t worry, though. I have faith in you.”

“But Zydeco doesn’t do catering,” I pointed out in what I hoped was a reasonable tone. “We’ve never done catering.”

“That doesn’t mean you can’t do it. You’ve had training, and I know Ox and Dwight have, too. Really, Rita, I’m offering you the chance of a lifetime. But if you really don’t want to do it, I’ll call Evangeline and tell her to look for someone else. She’ll be disappointed, but I’m sure she won’t hold it against you.”

I kneaded my forehead and tried to pull my thoughts together. “Why did she wait so long to find a caterer? Surely she knows what a huge job this is.”

Miss Frankie waved her hand again. “Well, of course she knows. She’s been in charge of planning the ball for at least a decade. This is a great opportunity for Zydeco and for everyone who works there. There will be press coverage of the event, and there’s a very good chance you’ll be interviewed yourself.”

“But we don’t do catering,” I reminded her again. “I don’t want Zydeco to gain a reputation as a caterer. I want it to be known as New Orleans’s premiere bakery for high-end cakes.”

“And it will be, after you do this job.” Miss Frankie gave me a look that clearly said she thought I was being a bit slow on the uptake. “Philippe tried more than once to get his foot in the door with Evangeline Delahunt. He never could do it.”

That made my ears perk up. Philippe and I had met in pastry school, and at least in the beginning, we’d indulged in what I thought was a healthy and harmless competition, pitting our cake decorating and business skills against each other whenever the occasion arose. Looking back, I could see now that before we’d separated, the competition had become less healthy, but I hadn’t realized it at the time.

Hearing about Philippe’s failure to land the contract I’d just been handed made my competitive side yawn and stretch like a cat waking up after a long nap. I tried again to get an answer to my question. “If working for Evangeline Delahunt is such a coup de grâce, why is she looking for a caterer at this late date?”

Miss Frankie’s gaze flickered ever so slightly, which set off a warning bell in my head. “She had to let the first one go. Something about them failing to produce an appropriate design and menu. I could have told her she’d be dissatisfied with her original choice if she’d only asked my advice. Anyway, she’ll be coming to see you tomorrow morning at ten. I hope that works with your schedule.”

“Wait a minute,” I said. “I haven’t agreed to this yet. Who was her original choice?”

My mother-in-law gave me an enigmatic smile. “Gâteaux.”

I could almost hear the sound of her reeling me in. Gâteaux was Zydeco’s stiffest competition, and Dmitri Wolff, Gâteaux’s owner, was a complete snake in the grass. He’d not only tried to lure away my staff, but also indulged in a little industrial sabotage before trying to buy Zydeco from Miss Frankie after Philippe died. I smiled slowly. “Wolff couldn’t make her happy?”

“Apparently not.”

Just like that, every one of my objections disappeared. Like I said, I have a competitive nature. So what if Gâteaux had had months to come up with a winning plan? The important thing was that I had a chance to succeed where Dmitri Wolff had failed.

I had an amazing staff made up of the most talented cake artists around. About half of us had formal training in the kitchen, and the others were talented artists who’d learned on the job. We worked together like a well-oiled machine. Most of the time anyway. If anybody could do this, I thought to myself, we could. And besides, it would be morally irresponsible to leave such a well-publicized and popular event without a caterer. Or, considerably worse, with substandard food for their event.

I swallowed all of my concerns and smiled. “I’ll make it work.”

“Good. Now, about Christmas—”

The abrupt change of subject caught me off guard, and before I could shift gears, I heard the sound of Miss Frankie’s back garden gate open and close, followed by rapid footsteps tapping toward the kitchen door. A moment later someone banged on the door urgently.

Mild concern hit me at once, but relief at the interruption was the stronger emotion. After all, I thought, nothing bad ever happens in Miss Frankie’s neighborhood. Yep, I actually thought that. And yeah, I was wrong.

Two

“Goodness, what a racket!” Miss Frankie said, waving me back to the seat I’d risen from. She peeked out the window and glanced at me with a scowl. “Well, for heaven’s sake, it’s Bernice. Honestly, Bernice! There’s no need to break down the door,” Miss Frankie scolded.

She opened the door and her next-door neighbor, Bernice Dudley, stumbled inside. The two women have been friends and neighbors for much longer than I’ve been around. I’m pretty sure they’re roughly the same age but they wear the years very differently. Miss Frankie is tall, thin, and angular with short hair that’s not only kept teased and heavily sprayed by her stylist, but tinted an unnatural shade of auburn for a woman her age.

Bernice is shorter, rounder, and generally fluffier. But not today. It took only one look for me to see that something was wrong. She clutched a Bible to her chest and her face was as white as the cloud of softly curling hair on her head. She blinked back tears as she staggered through the door. After fumbling with the knob for a moment, she looked up in frustration. “How do I lock this thing?”

Miss Frankie gently nudged her out of the way and turned the lock. “Why, Bernice, you’re shaking like a leaf. What’s wrong?”

Bernice tightened her grip on the Bible. “I just saw someone outside my window. It about scared me to death.”

Concern suddenly trumped the relief I’d been feeling over the interruption. Bernice is a sweet woman, and I didn’t like thinking that something had frightened her.

Miss Frankie just looked confused. “What do you mean, you saw someone?”

“I mean, I saw someone,” Bernice snapped. “A man. Right outside my kitchen window.”

That got me on my feet in a hurry. I looked out the large back window, hoping I wouldn’t see anything—or anyone—out there. The two women live in an affluent neighborhood with a low crime rate, but it is part of New Orleans and bad things can happen anywhere. Better to be safe than sorry.

The dense trees separating one property from the next would make it easy for someone to hide in the shadows, but I couldn’t see any men, strange or otherwise, skulking around the backyard. That made me feel a little better. “Are you sure you saw a man?”

Bernice gave her eyes an impatient roll. “As sure as I’m standing here. He was right outside my window, staring inside. At me!” A shudder racked her body and she collapsed onto the chair I’d vacated.

I turned back for a second look. I could see Miss Frankie’s reflection as she sat beside Bernice and patted her hand. “I’m sure it’s not anything to worry about,” Miss Frankie said. “It was probably one of the neighbors.”

“It was not a neighbor,” Bernice informed us tersely. Her attitude surprised me. I’d never seen her like this, and it worried me. “I know all my neighbors,” she insisted. “This was not one of them.”

“You didn’t recognize him, then?” I asked.

Bernice took a shaky breath and her gaze fell to the Bible on her chest. “I thought I did for a minute. He looked like . . . like someone. But it wasn’t him. That I know for sure.”

“Try not to let it upset you,” Miss Frankie said in a soothing tone. “It’s almost Halloween. Kids are out playing tricks. One of them just wandered into your yard, probably trying to spook you. It’s understandable that you were startled, but let’s not overreact.”

Bernice’s cheeks turned a deep shade of pink. “I am not overreacting. I know what I saw, Frances. That was no child playing tricks. And don’t you look at me that way. I know you think I’m seeing things, but I wasn’t.”

I checked the window for a third time, craning to see into all the corners of Miss Frankie’s yard. The trees were still doing their dance in the wind, and shadowy shapes flitted here and there in the moonlight. “Maybe it was a trick of the wind,” I suggested. “You know . . . a shadow or something.”

“It was not a shadow. I saw a man clear as day. I saw his face. He was as close to me as I am to you. Just, thank God, on the other side of the window.”

Miss Frankie glanced at me briefly. I could see the doubt in her eyes. “In that case,” she said to Bernice, “why did you leave the house? Something horrible might have happened to you.”

Bernice put one trembling hand into her pocket. “Well, I couldn’t stay there by myself, could I? I had my Bible and I said the Lord’s Prayer over and over while I was running over here. And besides, I had this with me.” With a flourish, sweet little Bernice pulled out a small handgun.

I gasped in surprise. “You have a gun?”

“Well, of course I do. Don’t tell me you don’t carry protection.”

“No, I don’t. Is it loaded?”

She gave me a duh! look. “There wouldn’t be much point in carrying it if it wasn’t.”

I guess she had a point there. But still . . . “Do you know how to use it?”

“Rita, honey, I’ve been shooting since I was knee-high to a grasshopper. Daddy taught all us kids.”

My own father and I had skipped that particular bonding ritual, but I didn’t mind. Leaving my post at the window, I joined the other two women at the table and jerked my head toward the gun in Bernice’s shaky hand. “Did you know she had that thing?” I asked Miss Frankie.

She shrugged casually. “Of course I did. I have one myself.”

Whoa! What? “You do? Where?”

Miss Frankie transferred her patting hand from Bernice to me. “Oh, sugar, just about everybody I know carries a gun. It’s not something you need to worry about.”

I wanted to believe her, but it was hard to relax. “Bernice is obviously upset. She’s shaking like a leaf. The last thing she should be doing is running around the neighborhood with a loaded gun.” Turning to Bernice, I added, “What you should have done was call the police. In fact, that’s what we’ll do right now.”

I reached for my bag, intending to find my cell phone.

Bernice grabbed my wrist with a surprisingly strong grip. “No! No police.”

“But if there’s someone dangerous in the neighborhood—” I began.

Bernice shook her head so firmly, a couple of white curls bobbed out of place. “I know you mean well, but I can’t let you call the police. Polly Ebersol, the church music director, lives just down the block. She’s a sweet woman, but she does love to talk. If she sees the police at my house, everybody at church will know about it before morning. Come Sunday, I won’t be able to show my face in the sanctuary.”

Now there was a good reason to take a safety risk. “I understand that you don’t want people talking, but what if something happens to you? Or what if this guy moves on and robs one of your neighbors?” Or worse. “You’d never forgive yourself if he hurt a friend.”

Bernice’s eyes flew wide and the hand at her throat fluttered. “Oh! Do you think . . . But I—” She turned to Miss Frankie. “You don’t suppose she’s right, do you?”

Miss Frankie went back to patting Bernice’s shoulder. “If you’re sure you saw someone, it might be a good idea to call the authorities. Just in case. But I really think it was just kids pulling a prank.”

Bernice tilted her head to one side and gave that some thought. “But he looked so real. Then again, it’s been a while since I saw him. Maybe I was mistaken.”

I stared at her. “Are you saying that you recognized the man? I thought you said you didn’t know him. So who was he?”

Bernice slipped the gun back into her pocket and put both hands on her Bible. “I don’t believe I said that I didn’t know him. I said it couldn’t possibly be him.” She closed her eyes for a moment, and I wondered if she was offering up another round of the Lord’s Prayer. “I can’t believe I’m going to tell you this,” she said when she opened her eyes again. “And I’ll only tell you if you both promise not to say a word. Not one single word. To anybody.”

She waited until Miss Frankie and I had vowed utter silence.

“The man I saw tonight looked exactly like Uncle Cooch. He had long gray hair and a beard hanging halfway down his chest.”

“This is Louisiana,” Miss Frankie reminded her. “There are plenty of men who look like that.”

“Not all of them have a lazy eye,” Bernice argued. “Or a birthmark on their cheek.” She pointed to a spot just below her eye. “Right here. It’s in the shape of a football but very distinctive. I guess you could say it’s a family mark, but it doesn’t show up more than once or twice in a generation. My granddaddy had it, too,”

I counted to ten, drawing on all my patience. Though I’d never known Bernice to be overly emotional, there’s a first time for everything. But it was beginning to look as if I’d miss Dwight’s birthday party completely, and that wasn’t okay with me. “If it was your uncle coming to see you, he’s probably still out there. Why don’t I go look for him?”

Bernice sat straight up in her chair and shook her head firmly. “Absolutely not. You’ll stay right here. We all will. You did bolt the door when I came in, didn’t you, Frances?”

Miss Frankie nodded. “I did, but I don’t think we need to worry. If your uncle stopped by for a visit—”

“I said that he looked like Uncle Cooch,” Bernice said, cutting Miss Frankie off. “But it wasn’t him.”

“You can’t possibly know that for sure,” I said. “Obviously seeing him outside the window startled you, and you came right over here. I know you didn’t really get a good look at him, but it all sounds innocent enough.”

Bernice put both hands on the table and split a glare between Miss Frankie and me. “Will you both stop talking for a minute? I swear, with the two of you yapping like a couple of hounds, I can’t even finish a thought.”

We both fell silent, startled by Bernice’s uncharacteristic outburst.

Seemingly satisfied by our obedience, Bernice brushed a lock of snowy white hair from her forehead, took a deep breath, and lifted her chin as if defying us to utter another word. “That’s better. I do wish you’d pay more attention, Frances. I’ve told you about Uncle Cooch before.”

Miss Frankie lowered her eyes and tried to look sheepish, but the smile playing on her lips gave her away. “Of course you have,” she said. “But in my defense, you do come from a large family. It’s difficult to keep them all straight.”

“Uncle Cooch was my father’s youngest brother. He’s just ten years older than me. You remember I told you about the still he had out in the middle of the swamp. Everybody knew about it, but nobody could ever find it. The location was passed down the Percifield line from father to son for generations. Nobody else ever knew where it was. Uncle Cooch had quite a business. Made a small fortune and hid a whole lot of it somewhere out there in the woods.”

This was a side of Bernice that I would never have guessed at in a million years. I leaned up, chin in hand, eager for the rest of the story. “Your uncle is a moonshiner?”

“Among other things,” Bernice said. “He hunted. Trapped. Fished. Even caught alligators for a while.”

“He sounds like quite a character,” I said with a laugh. “I’d like to meet him.”

“That’s not going to happen,” Bernice said. “Uncle Cooch went missing out in the swamp fifteen years ago. Nobody’s laid eyes on him since . . . until tonight.”

Three

Bernice’s words landed with a dull thud in the silence. Miss Frankie shot me a “do not encourage her” look, but I couldn’t stop myself.

“So you’re saying you saw . . . a ghost?” I asked.

“It certainly seemed like it,” Bernice said with a soul-deep sigh. “We always thought an alligator got him. They found his boat a few days after he disappeared along with signs that there’d been a large gator in the area. His gun was on the bank of the swamp so everyone reckoned that he got out of the boat to catch a gator on dry land. That’s extremely risky. Gators are much faster than humans on land. Anyway, that’s what the police said, and we didn’t have any reason not to believe them.”

I stole a quick peek at the clock and decided I could afford to stick around a few minutes longer. I might miss most of Dwight’s party, but I was fascinated by Bernice’s story. “But no one ever found his body?”

Bernice shook her head. “We never found any other sign of him, but that wasn’t surprising. Considering where he was when he went missing, nobody really expected to find his . . . remains.”

“Then he’s still alive,” Miss Frankie said in a tone that brooked no argument. “It’s the only possible explanation for what you saw tonight.”

Bernice flashed a glance at the door and argued anyway. “I guess there’s a chance you’re right, but it seems unlikely. He loved his life. He adored Aunt Margaret and his kids. There’s no way he would have just walked away from them without a word—especially not from Aunt Margaret. The Percifield men are loyal.”

Maybe so, but he wouldn’t have been the first person to run out on the family everyone thought he loved. But it seemed kinder not to point that out so I said, “Is there any chance he’s been in contact with your aunt in secret? Maybe she knows where he is but she just hasn’t told the rest of you,” I suggested.

“I’m sure she hasn’t heard from him,” Bernice insisted. “Aunt Margaret would never lie. So you see, it just couldn’t have been Uncle Cooch. That’s what frightened me so badly.”

Miss Frankie tried to look supportive. “Well, it’s a puzzle for sure. Let me get you some coffee and cookies. What about you, Rita? What would you like?”

Offering food in times of crisis is what Miss Frankie does. I’m a bona fide foodie, but I wasn’t sure coffee and cookies would work a miracle cure for poor Bernice. “Nothing for me, thanks. I’m sure there’s a reasonable explanation for what you saw tonight, Bernice. If it wasn’t your uncle, maybe it was some kid in a Swamp People or Duck Dynasty costume out for a few laughs. When you saw him in the window, you just thought it was your uncle Cooch.”

Bernice gave me a sad-eyed look, and I could tell she was tired of arguing. “I suppose that was it. But I was so sure . . .” She laughed softly and put both hands on her Bible. “Silly of me, wasn’t it?”

“Not at all,” I assured her. “Anybody would have had the same reaction.”

My cell phone rang and I recognized the ring tone as Edie Bryce, the office manager at Zydeco, no doubt calling to find out where I was. I stood and grabbed my purse from the back of the chair. “I’m sorry, ladies, but I can’t stay. The others are waiting for me at the Dizzy Duke and I’m already late. I hate to leave the two of you alone, though. Why don’t you come with me?”

Miss Frankie cut a glance at me over her shoulder. “Don’t be silly. We’ll be just fine—won’t we, Bernice?”

Bernice nodded. “I feel much better now. Besides, I wouldn’t want to intrude.”

“You wouldn’t be intruding,” I assured her. “We’re just having a drink to celebrate Dwight’s birthday. If you come along, Miss Frankie, you can tell the staff about the meeting with Evangeline Delahunt.”

Miss Frankie wore a pleased smiled as she carried the coffeepot to the table. She’d reeled me in once again, but at least she didn’t gloat when she bent to kiss my cheek. “You can tell them, sugar. I won’t mind at all. I’ll stay here with Bernice and make sure all is well. Now go. Don’t you worry about us for a minute.”

Even with their assurances, I felt a twinge of guilt about leaving them alone. I told myself that even though Miss Frankie didn’t believe Bernice had seen an intruder—or an uncle—she’d still keep the doors locked to be on the safe side. Frankly, now that I knew both of them were packing heat, I probably should be more concerned about that poor kid running around the neighborhood in costume.

I kept an eye out for anyone skulking around as I left the neighborhood, but everything looked peaceful. So I promised myself that I’d check with Miss Frankie on my way home, then pushed the worry to the back of my mind. I wanted to give all my focus to Dwight’s party.

Luck was with me. Traffic was light so I made good time. I even found a parking space less than a block from the Dizzy Duke, which was a minor miracle on a Friday night. The neighborhood had donned its Halloween attire—orange lights glowing from darkened storefronts, flyers advertising haunted tours and numerous ghoulish parties scheduled to take place over the next week or so.

I felt a rush of pride when I saw an ornate banner of black and gold advertising the Belle Lune Ball. Anticipation buzzed along my skin, making me feel like a kid on Christmas morning. This was going to be great, I thought. Everyone will be so impressed!

As I hurried inside, I spared a brief wave for Gabriel Broussard behind the bar. He looked great with his thick brown hair, his deep brown bedroom eyes, and his sexy Cajun grin. My heart did a little flippy thing, which was almost enough to make me forget about Dwight’s birthday and belly up to the bar instead. I showed a remarkable amount of self-control and kept moving forward. What can I say? I’ve always been responsible.

The house jazz band was onstage, and I found my staff gathered at our usual table near the bandstand. Everyone seemed in high spirits, and I felt a little giddy when I anticipated their reactions to my news.

Ox, known in other circles as Wyndham Oxford III, is my second-in-command. He’s another old friend from pastry school, usually thoughtful and always highly creative. I’ve often thought that he resembles an African-American Mr. Clean, but tonight, as he sat with one arm slung across his girlfriend Isabeau’s shoulders and a toothpick dangling from his mouth, there was a dash of Vin Diesel tossed in as well.

Isabeau Pope is more than just Ox’s girlfriend. She’s also a talented cake artist. She’s about fifteen years younger than Ox, twenty-something to his late thirties, and where he’s dark and intense, she’s blond and perkier than anyone has a right to be. But they’ve been together awhile now, and so far their differences don’t seem to matter. Even though I would never have thought to pair the two of them, they seem truly happy together and I was glad for them.

Next to Isabeau, Sparkle Starr stared morosely into a glass filled with a strawberry daiquiri. At first glance, that drink seemed like an odd fit for Sparkle, who lives to contradict her name. Her long hair is dyed pitch black, and her lips and nails are painted to match. She rims her eyes with thick black liner and keeps her complexion ghostly pale. When I first came to New Orleans, I’d found Sparkle’s goth appearance a bit unsettling, but time has mellowed my reaction so that tonight I barely even noticed the spiked dog collar on her neck or the gossamer black fabric of her bat-wing sleeves.

Next to Sparkle sat Edie Bryce, who is not only Zydeco’s office manager but another former classmate from pastry school. Unlike the rest of us, Edie hadn’t finished her schooling. She’d dropped out early after learning that her skills in the kitchen left something to be desired. She’s midthirties and petite with chin-length dark hair and features that hint at her Chinese-American heritage. She’s also eight months pregnant—a real success since her doctor had ruled hers a high-risk pregnancy at around the five-month mark. We’d all been walking on eggshells around her delicate emotions since the spring. Everyone at the bakery was ready for the baby to make its appearance.

Estelle Jergens, Zydeco’s oldest employee, sat across from Edie. Sprigs of bright red hair poked out from beneath a kerchief she hadn’t removed since leaving work, and her round face was flushed an almost identical shade of red—proof that she’d already had at least one birthday cocktail.

Finally, there was Dwight Sonntag, the birthday boy. He sat next to Estelle, slouched down in his chair in a way that I was sure added more wrinkles to his already rumpled clothing. If you judged his book by its cover, you’d come away thinking Dwight was scruffy, lazy, and dirty—none of which is true. Well, except for the scruffy part. His shaggy brown hair may look as if he’d been running his fingers through it and whiskers may always be sprouting all over his cheeks and chin, but he’s one of the hardest workers at Zydeco—and also one of the most talented.

He saw me coming and gave a little chin jerk greeting.

“Sorry I’m late,” I said as I claimed an empty seat next to Dwight. “Miss Frankie asked me to stop by and it took longer than I expected.”

Ox scowled across the table at me. “Trouble?”

“No! In fact, she had some good news for us.”

“For all of us?” Isabeau asked.

“Yeah. A great opportunity for Zydeco. But let’s talk about that later.” I placed my drink order, choosing a virgin margarita. Gabriel is a master of the craft and his salt-to-rim ratio is spot-on. The virgin variety isn’t my favorite, but I was driving so I settled for the responsible choice.

“You should have brought Miss Frankie with you,” Estelle said as our waitress walked away.

“Actually, I invited her, but she opted to stay home. Her neighbor was having a rough night, and Miss Frankie didn’t want to leave her alone.”

“Nothing serious, I hope,” Estelle said.

“No, just . . .” I hesitated for a moment, unsure how much I should share about Bernice’s imaginary prowler. But nobody at Zydeco really knew Bernice, so I didn’t see the harm. “She just thought she saw someone outside her window. Miss Frankie thinks it may have been kids pulling Halloween pranks.”

Sparkle studied my face carefully. “You don’t think so, do you?”

I turned the coaster the waitress had placed in front of me around on the table. “I don’t know. She said it looked like her uncle, but he’s been missing for the past fifteen years or so. Get this—the whole family thinks he was eaten by an alligator.”

“She saw a ghost?” Isabeau asked, her blue eyes wide. “For real?”

“No! Not for real,” I said with a laugh. “For one thing, there’s no such thing. If she did see her uncle, it just means he didn’t die in the swamp all those years ago.”

Isabeau leaned toward me. “I know a way we could find out.”

Ox barked a harsh laugh. “Oh no. No, no, no. I know what you’re thinking and you are not going there.”

“Going where?” I thought my question was innocent enough, but Ox seemed annoyed by it.

“Don’t ask,” he warned and shook a finger in Isabeau’s face. “I mean it, Isabeau. Not another word.”

If he wanted me to drop the subject, he was going about it the wrong way. What can I say? Curiosity has always been a weakness of mine. I would have pursued it, but at that moment the waitress arrived with my drink and Estelle pronounced the birthday party started. I swallowed my curiosity and concentrated on Dwight.

Ox offered a toast and then we brought out the presents: a DVD of some horror show that was his current favorite from Estelle; a pair of black bikini briefs with an orange flame—apparently an inside joke—from Edie; a bottle of expensive Scotch from Ox and Isabeau; and an ornate and extremely heavy German beer stein from Sparkle. I’d thought long and hard about what to get him and finally settled on a hand-knit beanie cap with a bright design for those times when someone forced him to dress up. By coincidence, the hat’s colors matched the bikini briefs. Yay.

Once he’d opened all his gifts, Dwight cut his cake: two tiers of milk chocolate cake covered with buttercream. Ox had carved the cake in the shape of a Jack Daniels bottle. Sparkle and Estelle had done a great job with the gum paste label and the added touches of edible paint. Isabeau had experimented until she had a whisper of Jack Daniels flavor in the buttercream. They’d all stayed late to work on the cake, and Dwight was suitably impressed.

After a while the birthday celebration wound down and the band took a break. In the sudden quiet, Ox tapped his fingers on the table to get my attention. “Okay, so what’s the big news? What did Miss Frankie want?”

I stood so everyone could hear me, and smiled around the table. “You’re not going to believe this, but this afternoon Miss Frankie had lunch with Evangeline Delahunt from the Crescent City Vintage Clothing Society. Ms. Delahunt is coming in tomorrow morning to discuss hiring us for their ball.”

I paused for their reactions, which naturally I expected to be positive. Instead, Edie struggled to her feet and waddled off to the ladies’ room (which she did roughly every five minutes), leaving me looking at a set of glum faces.

Maybe they hadn’t heard me right. “I know it’s short notice, but I’m sure I don’t have to tell you what a big deal this is for Zydeco. It’s a great opportunity for us to get our name in front of hundreds of potential clients. Not to mention the society page and blogs.” Taa-daa!

I waited through another uneasy silence until, finally, Estelle spoke up. “What’s the big deal, y’all? Three months is more than enough time to make a cake.”

Their unenthusiastic reception of the news made me proceed with caution. “Actually, it’s a bit more than just the cake. She’s looking for us to cater the whole event.”

“Then you’d better be talking about next season’s ball,” Dwight said, apparently forgetting how happy he’d been with my birthday beanie. “Nobody in their right mind would take on a job like that with just three months to plan.”

Okay, that reaction just irked me. “Actually, I am talking about the ball in three months, but what’s the problem? We’re the best around. This will give us an amazing opportunity to show people what we’re made of.”

Ox gave me a scowl. “Just how did this opportunity come up?”

“The first bakery the society contracted with failed to produce a design and a menu that Mrs. Delahunt could approve,” I said carefully. “She had no choice but to end that relationship and look for a company that could do the job right. Thanks to Miss Frankie, we are that company.”

Ox slowly put his glass on the table, and every head at the table swiveled to look at him, which double-irked me. Ox had always been closer to Philippe than to me. After Philippe and I separated, Ox was one of several friends—including Dwight—who’d come to New Orleans to help Philippe open Zydeco. I hadn’t been aware that any of my old friends were working with Philippe until I showed up here. The fact that none of them had thought to mention it, even on Facebook, had stirred up a lot of old feelings of inadequacy.

It hadn’t helped, either, that when I came to New Orleans to get Philippe’s signature on the divorce papers he’d been ignoring for two years, I’d found that he’d used my ideas to start Zydeco. Discovering that had felt like a shot in the heart and was nearly as painful as the day I’d watched him walk out on our marriage.


Rebel Without A Cake (A Piece of Cake Mystery), by Jacklyn Brady

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Most helpful customer reviews

3 of 3 people found the following review helpful. A Wild Ride!! By Lori Caswell/Dollycas Dollycas’s ThoughtsMiss Frankie sure can get Rita into a lot of trouble and she does it up in spades in Rebel Without a Cake. First she makes plans for Christmas without even asking Rita or thinking Rita may want to go home to visit her family for the holidays.Then she sets her up with an appointment to cater a huge event, something Zydeco Cakes has never done before and they have less than 3 months to pull everything together and the woman in charge of the event is not making it easy.On top of that Miss Frankie and her neighbor Bernice has Rita traveling back and forth from New Orleans to the swamp where Bernice’s family lives and they show up just in time to find a dead body.Oh and how can I forget, things at Zydeco Cakes is crazy with Halloween orders and Edie is due to have her baby at any minute. She is definitely causing a bit of drama with all the employees.That is a lot happening in one book so hold on tight and get ready for a wild ride!I have come to love all these characters and all the baggage they bring with their lives. There can be disagreements, personal issues, time constraints and tons of pressure to produce awesome cakes that will make your mouth water, but through thick and thin there are there for each other no matter what.We meet some new characters this time like Ox’s psychic aunt and all of Bernice’s family. All very interesting and some a little rude and some a little scary. Jacklyn Brady creates wonderful people to fill her stories. Very unique and some a little crazy but all of them come together in a fantastic story.In this installment we are not only dealing with the current mystery but the author is setting us up for the next book in this series. Thanksgiving, Christmas and the New Year are right around the corner.The current mystery takes us deep into the bayou – gators can be anywhere and the pace is a little slower. Rita trusts the local law enforcement to catch the killer but she just can’t help but do a little investigating herself to try to hurry things along. I thought I had things figured out more than once and was cringing every time Rita was sticking her nose into things. Of course Rita kept digging and she proved me wrong again. I loved it!This is a series I recommend you read in order not only to get to know that cast of characters but also because the stories are so darn good. This is one of my favorite series for that very reason. There are fantastic subplots that continue through each book and each book is even better than the last. The tough part for me is waiting until next year to see what happens next!!

1 of 1 people found the following review helpful. An easy and enjoyable read! By OpenBookSociety dot com Brought to you by OBS reviewer KaytIn Rebel Without A Cake, Rita Lucero tries to find the courage to tell her business partner and former mother-in-law, Miss Frankie, that she is going to go home to visit her family for the Christmas holidays. However Miss Frankie has already started in telling her about how much she will need her help to get the dinner done for everyone. Then she drops another bombshell on Rita. She has gotten the company Zydeco Cakes a fantastic catering and cake opportunity for the bakery. Miss Frankie has already set up a luncheon for Rita to discuss being the cake supplier and caterer for the prestigious Belle Luna Ball being held in January by the Crescent City Vintage Clothing Society.Rita is a bit worried about the short notice but thinks it will be a great opportunity for the future of the bakery. However her workers, especially Ox, are not so happy and think this may be the nail in the coffin for Zydeco Cakes. Before the crew can even get started on coming up with ideas, everything goes haywire. From the “spirit” at Miss Frankie’s neighbor’s window to the fake delivery run by very pregnant Edie, nothing is going right. Rita gets pulled into the mysterious man looking in Bernice’s windows and is forced to spend way too much time driving back and forth to Baie Rebelle (Rebel Bay) in order to help figure things out. Then a dead body shows up. And a voodoo lady is telling Rita she has some troubles ahead. Things just keep getting crazier.This is a fun and entertaining cozy that pulls the reader in with interesting characters and setting. I had not read the others in the series, but think The Piece of Cake Mystery series just may be one I am going to have to devour soon. The characters have engaging interaction, both nice and difficult relationships and draw you in and don’t let go. I would definitely recommend this installment and probably the whole series to any lover of cozy mysteries. The recipes at the end sound delicious too. Ms Brady’s writing style is enjoyable and easy reading. The book is full of twists, turns and several different side stories that keep you enthralled with this book.*OBS would like to thank the publisher for supplying a free copy of this title in exchange for an honest review*

0 of 0 people found the following review helpful. but all in all a good mystery. By maytag Rita and her former mother-in-law Miss Frankie have got a catering opportunity that will really help their bakery but a neighbor comes over yelling about seeing the ghost of her moonshiner uncle who disappeared in the swamp 15 years ago. Her cousin goes missing in the same way and talks Rita into helping figure out what is going on. A little too much talk about voodoo, but all in all a good mystery.

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